Product Packing and Protection at OG Cakez
At OG Cakez, we understand that the safe delivery of your cake is just as important as the cake itself. That’s why we’ve designed a packing and protection system to ensure your cake arrives in perfect condition, ready to impress your guests.
Secure and Safe Packaging
Specialized Courier Service
We use APC Overnight for our deliveries, ensuring your cake arrives the next day between 9:00 AM and 6:00 PM. Our courier service is specially designed for fragile items, including cakes, meaning your order is handled with the utmost care throughout its journey.
SMS Alerts
You’ll receive a text message two hours before delivery, so you can be prepared to receive your cake on time.
Smart Packaging
Our packaging is carefully designed to keep your cake safe and fresh during transit. Every cake is placed in a strong, sturdy box with a convenient handle, making it easy to carry. Inside the box, we use air cushions for extra protection against bumps and movement during shipping.
New Smart Lock System
Instead of traditional tape sealing, we use an innovative smart lock system with support dowels placed at the center of the cake to maintain its design during delivery, significantly reducing the risk of damage.
Handling and Storage Tips
Cool and Dry Storage
To maintain freshness, store your cake in a cool, dry place. Avoid refrigeration, as it may cause the icing to become sticky and colors to run due to condensation.
Freshness Guarantee
Thanks to our premium ingredients and careful preparation, your cake can remain fresh for up to 7 days after delivery when stored properly. The sugar paste icing helps act as a natural barrier to preserve freshness.
Important Considerations
Handmade Variations
As all cakes are handmade and customized to order, slight variations in color, design, and finishing may occur.
Safety Notices
Some cakes may contain food-safe modeling wires, spray toppers, or cocktail sticks, especially in detailed decorative designs. Please consume with care.
Allergen Information
Before placing your order, please select your dietary preferences from the dropdown menu to help avoid allergic reactions. Our cakes may contain allergens including wheat, gluten, eggs, soya, milk, sulfites, and nuts.
For any questions or assistance, feel free to contact our support team at +44 7402668148, available 7 days a week from 10:00 AM to 10:00 PM.
At OG Cakez, we take pride in delivering more than just a cake — we deliver an experience, ensuring every bite is as delightful as intended. Happy Celebrating!